Part 2 of my lemon Macbook Pro, part 1 is here
I took my computer to the Apple Store in Ottawa, a fellow named Alex P. helped me with the troubleshooting. According to him, it seems that the hardware is still working the way it is supposed to, which was somewhat a relief, however I feel there is still something odd going on.
What Alex did was, he plugged an Ethernet cable into my Mac so that it can PXE boot from a configured image from a backend server at the Apple Store.
- Stress test: everything passed
- Hardware test: everything passed
- Reset the ACL on my machine
- Replaced my charger, apparently it was broken, odd… (But reading the reviews here… thank god I have the Apple Care?)
However nothing worked.
Then he proceeded to install 10.7 onto my machine, however, at about 20 minutes mark, that failed as well, so now my machine is at a state of:
OSX 10.5, upgraded to OSX 10.6 (all minor version upgrades until 10.6.8), upgraded to 10.7 (all minor version upgrades until 10.7.2), partially downgraded to 10.7.
So now my computer is literally a random mix of 3 different operating systems. Jolly, at least Alex was able to get the machine into a more “stable” environment, and I was able to backup all my files. However the machines experienced a number of kernel panics near the end of my backup operation.
Then I wiped the drive hoping to do a clean install of 10.7 from a USB stick, however, that all went to hell, since the installer wasn’t able to xar_verify the BSD package. (Memory issue?) So now I have a machine, with an empty drive, jolly! Well at least I was able to recover all my files with relative ease (Although I had to delete Starcraft II and WoW since they were taking up 40+ gigabytes of space)
What really befuddled me was how to purchase 10.7 onto my Apple Apps account, since I already have 10.7 installed on my machine, and to my surprise, Apple Store’s employee told me that I had to install 10.6, then purchase the App, and wipe, and install 10.7. Or I can dish out 2 times the amount and get 10.7 on a USB stick.
Yes I understand that MacBook Air does not have a DVD drive, but that doesn’t mean the rest of the MacBook Pro users should suffer as well. I even offered to pay 29.99+ tax and just for them to add the bloody app onto my account. Nope, they can’t do it.
So rather wasting my time installing an older version of the OS so that I can have the latest version, I’m just going to torrent 10.7 and make my own bloody USB installation stick. For a low low price of a 8 gigabyte USB stick. Apple, I am throwing money at you, and you say no because of your stupid distribution method.
Time to head back to the Apple Store and do a clean install. So I wonder if it will succeed this time, and if it will be stable or not, not having a computer pisses me off. I *hope* this is the last time I have to go back to the Apple Store, next time, I am demanding for a new hardware.
PS: When a customer ask you what “segfault” is, try to explain it as a program trying to access a region of memory that the OS has not allocated to the program, (or in the worst case, even the OS can’t access, ie, invalid address), rather than a “memory issue”.
I am willing to bet a lot of money that it is a memory problem.